How To Delight Your Customers
Know who you are.
Knowing who you are means confidently owning a niche and being consistent with it. Maintain 3 differences between you and your competitor.
If you know who you are, you can love yourself, and your customer certainly will love you too.
Shine like a mirror.
Everything you do should beautifully reflect who you are. Public relations, actions, processes, visuals, etc. To your customers, even the little things make a lasting impression.
Be on the lookout.
Yes, you're unique and consistent and shining brightly. But keep one eye open for change, expansion, and trends. Remember, your customer is out there. He wants the newest, best, top. Give him all that and he will be delighted!
We hope you found this week’s episode insightful and helpful.
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